FAQs

FAQs

A collection of our most frequently asked questions. Hopefully what you need will be answered below, if not, just give our customer services team a ring and they’ll be happy to assist.

  • Do you deliver on Saturdays?

There is a guaranteed before 13:00 Saturday delivery option available on checkout. Please Contact Us or ring us on 01691 888595 for quotes on Saturday deliveries.

  • Can I pay via credit or debit card?

Our new streamlined checkout system now allows for secure payment via credit or debit card, as well as accepting Paypal payments. Please just select your prefered method of payment on checkout.

If you would prefer to pay over the phone or via cheque or bacs payment, please Contact Us or ring our customer services representatives on 01691 888595.

  • Do you deliver outside of the UK?

We ship to 34 countries outside of the UK, there are easily selectable country options available on checkout. We currently can only process payments in Pound Sterling. Please Contact Us or ring us on 01691 888595 for further information.

  • I don’t know what part I need. Can you help me identify it?

Our highly qualified engineers will be happy to advise you on what parts you need. Please either Contact Us or ring us on 01691 888595 and ask for the technical department.

  • Do you cater to account customers?

Currently accounts are dealt with on a case by case basis and are subject to credit checks prior to approval. Please either Contact Us or ring us on 01691 888595 to discuss with an accounts representative.